Raymond James Affiliate · Financial Services · Dallas, TX · 18 weeks
AI-powered client risk profiling deployed to 42 advisors
A wealth management firm managing $2.1B in assets was spending three hours manually reviewing each client portfolio. We developed an AI-driven risk profiling tool that cut review time to 22 minutes per client and uncovered $14.2M in rebalancing opportunities that manual reviews had overlooked.
Challenge
The firm’s 42 advisors spent about 3 hours per client on quarterly portfolio reviews, capping their capacity at 12 to 15 reviews weekly. Their manual, spreadsheet-based risk scoring hadn’t been updated in four years. This outdated process caused them to miss 18 to 24 rebalancing opportunities every week.
Outcome
We cut portfolio review time from 3 hours to 22 minutes per client by automating data analysis. This allowed advisors to handle 40 reviews weekly, up from 12-15. In three months, the AI flagged $14.2M in rebalancing opportunities that manual checks missed. More frequent, detailed reviews lifted client satisfaction scores from 7.2 to 8.9 out of 10.
Results
- $14.2M Rebalancing opportunities identified
- 3 hrs to 22 min Portfolio review time
- 42 Advisors using AI profiling
- 7.2 to 8.9 Client satisfaction score
Our advisors used to spend about three hours on each portfolio review and still missed some opportunities. Now, the AI system does the analysis in 22 minutes and spots things we didn’t catch. In just the first quarter, we identified $14.2 million in rebalancing opportunities.