Start With the Problem

Nine problems, not fifty five services

• We cannot trust the numbers, said as "Two teams report the same metric and get different answers, and no report settles it." Owned by CFO, Analytics director, CDO.
• Reporting takes too much work, said as "My team spends days assembling the monthly pack, and most of it is reconciliation rather than analysis." Owned by CFO, FP&A director, COO.
• The data underneath is not ready, said as "Every project stalls on the same thing: the data is in several systems, nobody owns it, and none of it agrees." Owned by CIO, Head of data, CRO.
• Our systems need people in between them, said as "Someone re-keys the same record into two systems, and approvals move by email." Owned by CIO, IT director, COO.
• Nobody can find what we already know, said as "The answer exists in a document somewhere and it is faster to ask a colleague than to search for it." Owned by IT director, Knowledge leader, COO.
• Our AI work is not delivering, said as "We have run pilots. None of them reached production, and nobody can say what they returned." Owned by CIO, COO, Transformation leader.
• AI is too risky to approve, said as "The pilot works and security will not sign it off." Owned by CISO, CIO, Compliance leader.
• We react instead of predicting, said as "We find out about the problem after it has cost us something." Owned by CIO, CRO, Supply chain director.
• The platform bill keeps climbing, said as "Cloud and AI spend goes up every quarter and nobody can attribute it to anything." Owned by CIO, CFO, Platform engineering lead.

Nine problems companies actually arrive with, what is going on underneath each one, who owns it, and the work that resolves it.

Nobody arrives knowing which service they need. They arrive with a sentence: the numbers do not agree, the month end takes a week, the pilot will not ship. Find the sentence that sounds like yours and the work behind it follows.