Texas Health and Human Services · Government · Austin, TX · 20 weeks
AI readiness assessment completed across 8 program areas
Texas Health and Human Services wanted to evaluate AI readiness across eight programs before investing $12M in modernization. We assessed their current capabilities, uncovered $7.3M in potential automation savings, and created a clear, prioritized 24-month plan to guide implementation.
Challenge
HHSC faced a $12M AI modernization decision without clear insight into which programs could effectively use AI and which required data cleanup first. Past tech projects failed because they ignored underlying data quality issues. We delivered a simple evaluation to identify readiness gaps and prioritize foundational data work before any AI rollout.
Outcome
We pinpointed three programs ready for AI deployment right away and five others that required 6 to 18 months of data and process improvements first. We mapped out $7.3M in automation opportunities into a 24-month plan. The agency shifted $4.2M from AI projects to foundational data work, preventing common deployment failures.
Results
- $7.3M Automation opportunities identified
- 8 Program areas assessed
- 3 Areas ready for immediate AI
- 24 months Implementation roadmap
Before, our tech investments didn’t work out because the data was unreliable. Thinklytics helped us identify which programs were actually ready and which ones weren’t. Their clear, no-nonsense approach stopped us from making the same mistakes again.