Case Studies

Lead scoring and churn prediction: 6 engagements

• We identified inconsistencies across six revenue metrics and created one certified ARR definition, resolving a $1.4M reporting gap between finance and sales. , Enterprise SaaS Company, Technology & SaaS
• Built and launched a churn prediction model in 10 weeks that flagged $2.6M in at-risk ARR and cut churn by 340 accounts in three months. , Domo Analytics, Technology & SaaS
• We delivered student success analytics to 220 advisors, cutting the time to identify at-risk students from three weeks to two days and helping retain 1,240 more students. , Austin Community College, Higher Education
• Churn model retained $3.1M in annual loyalty revenue through targeted win-back outreach. , Specialty Apparel Retailer, Retail & E-Commerce
• Built product analytics to track feature adoption and uncovered $1.8M in expansion revenue opportunities , B2B SaaS Company, Technology & SaaS
• We found three stalled ML projects and mapped out clear 12-week plans to get each into production. , Mid-Market SaaS Platform, Technology & SaaS

Sixty-four engagements, each recorded with the question it existed to answer, the situation it arrived in, and what the work produced. Filter by stage, industry or question type.

Sixty-four engagements and the question each one was answering.

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Every entry records the question the work existed to answer, the situation it arrived in, the roadmap that answered it, and what that produced. Filter by the stage the work sat in, by industry, or by the kind of question.

A question rarely turns into one kind of work, and the stage an engagement started in is usually not the stage the client expected it to. Select one to narrow the library.

Build is the largest of these because it is where clients arrive. Seven of sixty-four started at Assess, and every one of those seven cost less than the engagement the client came in asking for.

That ratio is the thing the first movement exists to change.

An hour, no charge, usually enough to say whether the thing you are about to commission is the thing you need.